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Compliments and Complaints about the Telecommunications Industry Ombudsman

We welcome feedback and use it to review and improve our services. We have a policy and procedure for dealing with compliments and complaints about our service, including the way we handle personal information. You can find it here. You can enter your feedback below and we will direct it to a compliments and complaints manager. If we need to investigate the issue you raise, we will record your complaint in our database and will respond within 20 business days.

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